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Things to Do Before Contacting Mindburn Support
When you call or send a message, please ensure that you have the following detailed and complete information:
- Your name and location and where and how to contact you in case of a problem.
- A description of the problem and its severity.
- Any error messages and what was processing at the time the problem occurred.
- The applications and versions you’re working with.
- Is the error only effecting a single user or multiple users?